Myers, A., & Braganza, A. (1997). Business process redesign: A view from the inside. London: International Thomson Publishing company.
Citación estilo ChicagoMyers, Andrew, and Ashley Braganza. Business Process Redesign: A View From the Inside. London: International Thomson Publishing company, 1997.
Cita MLAMyers, Andrew, and Ashley Braganza. Business Process Redesign: A View From the Inside. London: International Thomson Publishing company, 1997.
Precaución: Estas citas no son 100% exactas.