Cita APA

Schonberger, R. J., & Knod, E. M., Jr. (1997). Operations management: Customer focused principles (6th ed.). Homewood [etc.]: Irwin.

Citación estilo Chicago

Schonberger, Richard J., and Edward M. Knod, Jr. Operations Management: Customer Focused Principles. 6th ed. Homewood [etc.]: Irwin, 1997.

Cita MLA

Schonberger, Richard J., and Edward M. Knod, Jr. Operations Management: Customer Focused Principles. 6th ed. Homewood [etc.]: Irwin, 1997.