TY  - BOOK
T1  - Operations management : customer focused principles
A1  - Schonberger, Richard J
A2  - Knod, Edward M., Jr
LA  - English
PP  - Homewood etc.
PB  - Irwin
YR  - 1997
ED  - 6th ed.
UL  - https://colectivo.uloyola.es/Record/L66292
OP  - 723
SN  - 0256194068
KW  - Producción : Gestión
ER  -