Cita APA

Schonberger, R. J., & Knod, E. M., Jr. (1997). Operations management: Customer-focused principles : instructor's manual to accompany (6th ed.). Homewood [etc.]: Irwin.

Citación estilo Chicago

Schonberger, Richard J., and Edward M. Knod, Jr. Operations Management: Customer-focused Principles : Instructor's Manual to Accompany. 6th ed. Homewood [etc.]: Irwin, 1997.

Cita MLA

Schonberger, Richard J., and Edward M. Knod, Jr. Operations Management: Customer-focused Principles : Instructor's Manual to Accompany. 6th ed. Homewood [etc.]: Irwin, 1997.