Cita APA

Kanji, G. K., & Asher, M. (1996). 100 methods for total quality management. London [etc.]: SAGE.

Citación estilo Chicago

Kanji, Gopal K., and Mike Asher. 100 Methods for Total Quality Management. London [etc.]: SAGE, 1996.

Cita MLA

Kanji, Gopal K., and Mike Asher. 100 Methods for Total Quality Management. London [etc.]: SAGE, 1996.