Huber, M., & O'Gorman, S. (2008). From customer retention to a holistic stakeholder management system: Living a vision. New York [etc.]: Springer-Verlag.
Chicago Style CitationHuber, Margit, and Susanne O'Gorman. From Customer Retention to a Holistic Stakeholder Management System: Living a Vision. New York [etc.]: Springer-Verlag, 2008.
MLA CitationHuber, Margit, and Susanne O'Gorman. From Customer Retention to a Holistic Stakeholder Management System: Living a Vision. New York [etc.]: Springer-Verlag, 2008.
Warning: These citations may not always be 100% accurate.