Cita APA

Murdick, R. G., Render, B., & Russell, R. (1990). Service operations management. Boston [etc.]: Allyn and Bacon.

Citación estilo Chicago

Murdick, Robert G., Barry Render, and Robert Russell. Service Operations Management. Boston [etc.]: Allyn and Bacon, 1990.

Cita MLA

Murdick, Robert G., Barry Render, and Robert Russell. Service Operations Management. Boston [etc.]: Allyn and Bacon, 1990.