TY - BOOK T1 - Service operations management A1 - Murdick, Robert G A2 - Render, Barry, 1946- A2 - Russell, Robert LA - Spanish PP - Boston etc. PB - Allyn and Bacon YR - 1990 UL - https://colectivo.uloyola.es/Record/L8872 OP - 596 SN - 0205125107 KW - Industria : EEUU KW - Marketing de servicios KW - Gestión de empresas KW - Recursos humanos ER -