Cita APA

Brocke, J. V. (2010). Handbook on business process management 2: Strategic alignment, governance, people and culture. Berlin [etc.]: Springer-Verlag.

Citación estilo Chicago

Brocke, Jan Vom. Handbook On Business Process Management 2: Strategic Alignment, Governance, People and Culture. Berlin [etc.]: Springer-Verlag, 2010.

Cita MLA

Brocke, Jan Vom. Handbook On Business Process Management 2: Strategic Alignment, Governance, People and Culture. Berlin [etc.]: Springer-Verlag, 2010.