TY - BOOK T1 - Pride and Joy A1 - Knight, Alexander Michael LA - English PP - Herts, UK PB - Never Say I Know YR - 2014 UL - https://colectivo.uloyola.es/Record/L94766 AB - Written as a business novel about a struggling hospital, Pride and Joy takes the reader through a journey of discovery into why good people with good intent struggle to achieve a breakthrough in performance. It offers a practical way to address the core problem of our health systems and achieve high-quality, patient-centred affordable care for all (from the author's website:www.alex-knight.com). OP - 316 SN - 9780955953491 (paperback) ER -