Knowledge management in the public sector : a blueprint for innovation in government /

Detalles Bibliográficos
Autor principal: McNabb, David E.
Formato: eBook
Idioma:English
Fecha de publicación: Armonk, N.Y. : M.E. Sharpe, c2007.
Materias:
Acceso en línea:https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=141244
Tabla de Contenidos:
  • Historical foundations of KM
  • KM : a self-regulating social system
  • The technology and processes subsystem
  • Knowledge processes and policy directives
  • Principles and processes in implementing KM
  • Building a collaborative learning culture
  • KM and organizational learning
  • KM and innovation in government
  • Knowledge management in the public sector
  • The public-sector chief knowledge officer
  • Knowledge management at NASA / Edward Hoffman, Jon Boyle, and Anthony J. Maturo
  • KM at the army's communications-electronics command / Susan L. Kappi
  • KM at the Virginia Department of Transportation / Maureen L. Hammer
  • Conclusion : knowledge management's role in the drive to transform government.