Cita APA

Payne, A. (2006). Handbook of CRM: Achieving excellence in customer management. Amsterdam ; London: Elsevier Butterworth-Heinemann.

Citación estilo Chicago

Payne, Adrian. Handbook of CRM: Achieving Excellence in Customer Management. Amsterdam ; London: Elsevier Butterworth-Heinemann, 2006.

Cita MLA

Payne, Adrian. Handbook of CRM: Achieving Excellence in Customer Management. Amsterdam ; London: Elsevier Butterworth-Heinemann, 2006.

Precaución: Estas citas no son 100% exactas.