Handbook of CRM achieving excellence in customer management /
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| Format: | Electronic |
| Language: | English |
| Published: |
Amsterdam ; London :
Elsevier Butterworth-Heinemann,
2006.
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| Subjects: | |
| Online Access: | https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=153856 |