Cita APA

Noe, F. P., Uysal, M., & Magnini, V. P. (2010). Tourist customer service satisfaction: An encounter approach. London ; New York: Routledge.

Citación estilo Chicago

Noe, Francis P., Muzaffer Uysal, and Vincent P. Magnini. Tourist Customer Service Satisfaction: An Encounter Approach. London ; New York: Routledge, 2010.

Cita MLA

Noe, Francis P., Muzaffer Uysal, and Vincent P. Magnini. Tourist Customer Service Satisfaction: An Encounter Approach. London ; New York: Routledge, 2010.