Mastenbroek, W. F. (1991). Managing for quality in the service sector. Oxford: Basil Blackwell.
Chicago Style CitationMastenbroek, Willem F.G. Managing for Quality in the Service Sector. Oxford: Basil Blackwell, 1991.
MLA CitationMastenbroek, Willem F.G. Managing for Quality in the Service Sector. Oxford: Basil Blackwell, 1991.
Warning: These citations may not always be 100% accurate.