Rosander, A. (1991). Deming's 14 points applied to services. Milwaukee New York: ASQC quality press Marcel Dekker.
Chicago Style CitationRosander, A.C. Deming's 14 Points Applied to Services. Milwaukee New York: ASQC quality press Marcel Dekker, 1991.
MLA CitationRosander, A.C. Deming's 14 Points Applied to Services. Milwaukee New York: ASQC quality press Marcel Dekker, 1991.
Warning: These citations may not always be 100% accurate.