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|a 1576-5962
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|a (OCoLC)1449571616
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|a HF5548.8
|b Z644 2020
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|a 159.9:331(045)
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|a 158.7
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|a Zoghbi Manrique de Lara, Pablo,
|e autor.
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|a An Affective Events Model of the Influence of the Physical Work Environment on Interpersonal Citizenship Behavior /
|c Pablo Zoghbi Manrique de Lara, Maryamsadat Sharifiatashgah.
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|a Madrid :
|b Colegio Oficial de Psicólogos de Madrid,
|c 2020.
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|a Cuatrimestral
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|a texto
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|a Based on the Affective Events Theory (AET), this paper proposes a model of how the level of organizational citizenship behavior (OCB) directed at individuals (peers) (OCB-I) declines to the extent that physical conditions in offices make employees experience crowding perceptions and privacy invasions from peers. We hypothesize that: 1) crowding perceptions and privacy invasions by peers are related to employees' feelings of relational conflict with peers; 2) relational conflict negatively relates to OCB-I; and 3) this decrease in OCB-I is mediated by the employee's person-organization fit (POF) and empathic concern. A direct path from crowding perceptions and privacy invasions to OCB-I is also postulated. Data were collected from 299 respondents working in open-plan offices at four IT-based companies in Tehran, Iran. Results found significant positive links of relational conflict to privacy invasion, crowding perceptions and OCB-I; and from privacy invasion to OCB-I. Furthermore, POF and empathic concern mediated the link between conflict and OCB-I. The findings suggest that managers can promote OCB-I by regulating not only the psychosocial conditions of the work environment, but also the physical conditions.
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|a En inglés; resúmenes en español e inglés.
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|a Descripción basada en metadatos suministrados por el editor y otras fuentes.
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|a Descripción basada en Journal of work and organizational psychology, vol. 36, n. 1 (April 2020), P. 27-37.
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|a Recurso electrónico. Santa Fe, Arg.: elibro, 2024. Disponible vía World Wide Web. El acceso puede estar limitado para las bibliotecas afiliadas a elibro.
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|a Empatía.
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|a Percepción de hacinamiento.
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|a Ajuste persona-organización.
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|a Conducta cívica organizativa.
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|a Conflicto relacional.
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|a Invasión de privacidad.
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|a Artículos electrónicos.
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|a Sharifiatashgah, Maryamsadat,
|e autor.
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|t Journal of work and organizational psychology.
|x ISSN 1576-5962
|d Madrid: Colegio Oficial de Psicólogos de Madrid.
|g vol. 36, n. 1 (April 2020), p. 27-37
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|a elibro, Corp.
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|u https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=128847
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