An Affective Events Model of the Influence of the Physical Work Environment on Interpersonal Citizenship Behavior /

Based on the Affective Events Theory (AET), this paper proposes a model of how the level of organizational citizenship behavior (OCB) directed at individuals (peers) (OCB-I) declines to the extent that physical conditions in offices make employees experience crowding perceptions and privacy invasion...

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Detalles Bibliográficos
Autor principal: Zoghbi Manrique de Lara, Pablo,
Otros autores: Sharifiatashgah, Maryamsadat,
Formato: Analítica
Idioma:English
Fecha de publicación: Madrid : Colegio Oficial de Psicólogos de Madrid, 2020.
Materias:
Acceso en línea:https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=128847
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100 1 |a Zoghbi Manrique de Lara, Pablo,  |e autor. 
245 1 3 |a An Affective Events Model of the Influence of the Physical Work Environment on Interpersonal Citizenship Behavior /  |c Pablo Zoghbi Manrique de Lara, Maryamsadat Sharifiatashgah. 
264 1 |a Madrid :  |b Colegio Oficial de Psicólogos de Madrid,  |c 2020. 
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520 |a Based on the Affective Events Theory (AET), this paper proposes a model of how the level of organizational citizenship behavior (OCB) directed at individuals (peers) (OCB-I) declines to the extent that physical conditions in offices make employees experience crowding perceptions and privacy invasions from peers. We hypothesize that: 1) crowding perceptions and privacy invasions by peers are related to employees' feelings of relational conflict with peers; 2) relational conflict negatively relates to OCB-I; and 3) this decrease in OCB-I is mediated by the employee's person-organization fit (POF) and empathic concern. A direct path from crowding perceptions and privacy invasions to OCB-I is also postulated. Data were collected from 299 respondents working in open-plan offices at four IT-based companies in Tehran, Iran. Results found significant positive links of relational conflict to privacy invasion, crowding perceptions and OCB-I; and from privacy invasion to OCB-I. Furthermore, POF and empathic concern mediated the link between conflict and OCB-I. The findings suggest that managers can promote OCB-I by regulating not only the psychosocial conditions of the work environment, but also the physical conditions. 
546 |a En inglés; resúmenes en español e inglés. 
588 |a Descripción basada en metadatos suministrados por el editor y otras fuentes. 
588 |a Descripción basada en Journal of work and organizational psychology, vol. 36, n. 1 (April 2020), P. 27-37. 
590 |a Recurso electrónico. Santa Fe, Arg.: elibro, 2024. Disponible vía World Wide Web. El acceso puede estar limitado para las bibliotecas afiliadas a elibro. 
650 4 |a Empatía. 
650 4 |a Percepción de hacinamiento. 
650 4 |a Ajuste persona-organización. 
650 4 |a Conducta cívica organizativa. 
650 4 |a Conflicto relacional. 
650 4 |a Invasión de privacidad. 
655 4 |a Artículos electrónicos. 
700 1 |a Sharifiatashgah, Maryamsadat,  |e autor. 
773 1 |t Journal of work and organizational psychology.  |x ISSN 1576-5962  |d Madrid: Colegio Oficial de Psicólogos de Madrid.  |g vol. 36, n. 1 (April 2020), p. 27-37 
797 2 |a elibro, Corp. 
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