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Looking beyond the runway airlines innovating with best practices while facing realities /

Bibliographic Details
Main Author:	Taneja, Nawal K.
Format:	Electronic
Language:	English
Published:	Burlington, VT : Ashgate, 2010.
Subjects:	Airlines. Airlines > Customer services. Automobile industry and trade. Aeronautics, Commercial. Consumer satisfaction. Electronic books.
Online Access:	https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=154489

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