Cover Image

QR Code

CRM Customer Relationship Management /

Bibliographic Details
Main Author:	Sepúlveda García, Holinka.
Other Authors:	e-libro, Corp.
Format:	eBook
Language:	Spanish
Published:	[Santa Fe, Argentina] : [El Cid Editor \| apuntes], [2009]
Subjects:	Empresas > Programas de ordenador. Relaciones con los clientes > Gestión. Customer relations > Management. Gestion Libros electrónicos.
Online Access:	https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=28826

Similar Items

Sistemas de gestión de relaciones con clientes en las empresas (CRM) /
by: Fernández Otero, Marcos.
Published: (2014)

Gerencia del servicio : alternativa para la competitividad /
by: Uribe Macías, Mario Enrique.
Published: (2010)

Handbook of CRM achieving excellence in customer management /
by: Payne, Adrian.
Published: (2006)

Atención al público y técnicas de comunicación /
Published: (2015)

Gerencia del servicio : la clave para ganar todos /
by: Prieto Herrera, Jorge Eliécer.
Published: (2014)

Desarrollo web en entorno cliente /
Published: (2014)

CRM, la guía definitiva : estrategia de gerenciamiento de la relación con los clientes /
by: Brunetta, Hugo.
Published: (2016)

Customer relationship management systems handbook
by: Sharp, Duane E.
Published: (2003)

Customer relationship management a global perspective /
Published: (2008)

Electronic customer relationship management /
Published: (2006)

Atención básica al cliente. COMT0211 /
by: Mateos de Pablo Blanco, Miguel Ángel,
Published: (2022)

Manual Soluciones CRM : formación para el empleo /
by: Ayuso Sahogar, Saúl.
Published: (2011)

Customer relationship management using business intelligence /
by: Sturdy, Graham R.
Published: (2012)

Experiencia líquida /
by: Otero Lafuerza, José Carlos,
Published: (2017)

Técnicas de relación comercial /
Published: (2012)

Microsoft Dynamics CRM 4 for dummies
by: Scott, Joel.
Published: (2008)

Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
by: Blunt, Carolyn.
Published: (2013)

Cómo participar en ferias comerciales : guía práctica /
by: Peña Andrés, Cristina.
Published: (2017)

Managing global customers an integrated approach /
by: Yip, George S.
Published: (2007)

Atención al cliente en el proceso comercial : UF0349 /
by: Domínguez Gonzalo, Enrique.
Published: (2014)

Mística por el cliente : caso Colpatria sobre CRM y gestión de clientes /
by: Restrepo Torres, Marta Lucía,
Published: (2013)

CRM : la guía definitiva: estrategias y tácticas de gerenciamiento de la relación con los clientes /
by: Brunetta, Hugo,
Published: (2023)

Marketing for rainmakers 52 rules of engagement to attract and retain customers for life /
by: Fragasso, Philip M., 1950-
Published: (2008)

Como conservar más clientes (la amabilidad es la clave)
by: Gómez Escobar, Ignacio.
Published: (2009)

Kapital cliente : la rentable gestión de clientes /
by: Restrepo Torres, Marta Lucía,
Published: (2015)

Cómo gestionar las reclamaciones de sus clientes /
by: López-Fresno, Palmira.
Published: (2014)

Información y atención al cliente/consumidor/usuario /
Published: (2012)

Atención al cliente en el proceso comercial /
by: Izquierdo Carrasco, Francisco Alfonso.
Published: (2019)

Atención básica al cliente : MF1329 /
by: Arenal Laza, Carmen.
Published: (2019)

Pincelazos del servicio al cliente : un estilo de vida /
by: Diago Franco, Francisco Eduardo.
Published: (2012)

Calidad de servicio y atención al cliente /
Published: (2012)

Superior customer value : strategies for winning and retaining customers /
by: Weinstein, Art,
Published: (2012)

Relationship marketing : theory and practice /
Published: (1996)

Fidelización de clientes /
Published: (2010)

Communication & customer service advanced vocational training /
Published: (2013)

Relationship marketing : a consumer experience approach /
by: Baron, Steve
Published: (2010)

Estrategia de servicio al cliente
by: Peralta Sánchez, Weimar Manuel.
Published: (2009)

Técnicas de relación comercial : cuaderno del alumno /
by: Sánchez Aguilera, María Luisa.
Published: (2010)

Manual atención básica al cliente (MF1329_1) /
by: Díaz Fernández, Manuel José.
Published: (2014)

Marketing de fidelización : como obtener clientes satisfechos y leales, bajo una perspectiva latinoamericana? /
by: Schnarch Kirberg, Alejandro.
Published: (2011)