Holdings: Marketing de clientes :

Bibliographic Details
Other Authors:	Huertas Colomina, Fernando,, Barquero Cabrero, Mario,, Barquero Cabrero, José Daniel,, Rodríguez de Llauder Santomá, Carlos,
Format:	eBook
Language:	Spanish
Published:	Madrid : McGraw-Hill, 2007.
Edition:	2a ed.
Subjects:	Consumidores > Fidelidad. Servicio al cliente > Calidad > Control. Customer services. Consumers. Libros electrónicos.
Online Access:	https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=50114