| LEADER |
00909nam a2200289 i 4500 |
| 001 |
000000040757 |
| 003 |
CaOOAMICUS |
| 005 |
20000107160030.0 |
| 008 |
941121s1994 GBR 001 0 eng c |
| 020 |
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|a 0273610694
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| 040 |
|
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|a ULA
|b spa
|
| 080 |
|
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|a 658.012.2
|
| 080 |
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|a * 658.012.2
|
| 100 |
1 |
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|a Peters, Glen
|4 aut.
|
| 245 |
1 |
0 |
|a Benchmarking customer service /
|c Glen Peters
|
| 260 |
|
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|a London
|b Pitman
|c 1994
|
| 300 |
|
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|a 212 p. ; 24 cm
|
| 650 |
|
7 |
|a Benchmarking
|2 ula
|
| 650 |
|
7 |
|a Marketing de servicios
|2 ula
|
| 650 |
0 |
7 |
|a Control de calidad
|2 ula
|
| 650 |
0 |
7 |
|a Servicio al cliente
|2 ula
|
| 650 |
|
7 |
|a Accionistas
|2 ula
|
| 830 |
|
4 |
|a The Financial Times / Pitman Publishing Series
|
| 850 |
|
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|a ULA
|
| 904 |
|
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|a 2
|b 2
|c Disponibilidad
|d Fecha
|t 40758
|j 658.012.2 PET ben
|
| 952 |
|
|
|3 Libro
|a Loyola
|b LOYOLA CÓRDOBA
|c Depósito
|d 02-02-1995
|f @
|i 40758
|o 658.012.2 PET ben
|p 40758
|q R. 26987
|
| 990 |
|
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|a fran
|