Benchmarking customer service / Glen Peters
| Main Author: | Peters, Glen |
|---|---|
| Format: | Book |
| Publication: |
London : Pitman, 1994 |
| Physical Description: | 212 p. ; 24 cm |
| Clasificación CDU: |
658.012.2 * 658.012.2 |
| Collection: |
The Financial Times / Pitman Publishing Series
|
| Subjects: | |
| ISBN: |
0273610694 |
Córdoba - Depósito
| Copy 40758 | Available |
|---|