| LEADER |
00954nam a2200265 i 4500 |
| 001 |
000000077486 |
| 003 |
CaOOAMICUS |
| 005 |
20021030095617.0 |
| 008 |
021030s2001 sp a 000 0 spa c |
| 020 |
|
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|a 8480886544
|
| 040 |
|
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|a ULA
|b spa
|
| 080 |
|
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|a 658.89
|
| 080 |
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|a * 658.8
|
| 100 |
1 |
@ |
|a Robinette, Scott
|
| 245 |
1 |
0 |
|a Marketing emocional : el método Hallmark para ganar clientes para toda la vida /
|c Scott Robinette, Claire Brand y Vicki Lenz
|
| 260 |
|
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|a Barcelona
|b Gestión 2000
|c 2001
|
| 300 |
|
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|a 237 p. ;
|c 23 cm
|
| 534 |
|
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|a Tít. original: Emotion marketing : the Hallmark way of winning customers for life
|
| 650 |
0 |
7 |
|a Servicio al cliente
|2 ula
|
| 650 |
1 |
7 |
|a Consumidores
|x Fidelización
|2 ula
|
| 700 |
1 |
@ |
|a Brand, Claire
|
| 700 |
1 |
@ |
|a Lenz, Vicki
|
| 850 |
|
|
|a ULA
|
| 904 |
|
|
|a 2
|b 2
|c Disponibilidad
|d Fecha
|t 78853
|j 658.8 ROB mar
|
| 952 |
|
|
|3 Libro
|a Loyola
|b LOYOLA CÓRDOBA
|c Depósito
|d 30-10-2002
|f @
|i 78853
|o 658.8 ROB mar
|p 78853
|q R. 47306
|