Description: Managing quality :

Bibliographic Details
Main Author:	Kelemen, Mihaela, 1968-
Format:	eBook
Language:	English
Published:	London ; Thousand Oaks : SAGE Publications, 2003.
Subjects:	Total quality management. Total quality management > Great Britain. Total quality management > Great Britain > Case studies. Electronic books.
Online Access:	https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=133624

Description
Physical Description:	1 online resource (xi, 209 pages) : illustration
Bibliography:	Includes bibliographical references (pages [186]-199) and index.
ISBN:	9780857022288