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Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work /

Bibliographic Details
Other Authors: Grandey, Alicia., Diefendorff, James., Rupp, Deborah E., 1975-
Format: eBook
Language:English
Published: New York ; Oxfordshire, England : Routledge, 2013.
Series:Organization and management series (Routledge (Firm))
Subjects:
Nonverbal communication in the workplace.
Employees > Attitudes.
Customer relations.
Interpersonal relations.
Psychology, Industrial.
Electronic books.
Online Access:https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=134767
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