| LEADER |
01549nam a2200385 i 4500 |
| 001 |
ELB147472 |
| 003 |
FINmELB |
| 005 |
20201022193357.0 |
| 006 |
m o d | |
| 007 |
cr cnu|||||||| |
| 008 |
160721t20112011flua ob 000 0 eng d |
| 020 |
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|z 9781439845813
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| 020 |
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|a 9781439891230 (e-book)
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| 035 |
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|a (OCoLC)801987221
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| 040 |
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|a FINmELB
|b eng
|e rda
|c FINmELB
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| 050 |
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4 |
|a HF5415.157
|b .K874 2011
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| 082 |
0 |
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|a 658.4/013
|2 22
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| 100 |
1 |
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|a Kureemun, Baboo,
|e author.
|
| 245 |
1 |
0 |
|a Your customers' perception of quality :
|b what it means to your bottom line and how to control it /
|c Baboo Kureemun, Robert Fantina.
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| 264 |
|
1 |
|a Boca Raton, Florida ;
|a London, [England] ;
|a New York :
|b CRC Press,
|c 2011.
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| 264 |
|
4 |
|c Ã2011
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| 300 |
|
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|a 1 online resource (216 pages) :
|b illustrations
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| 336 |
|
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|a text
|2 rdacontent
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| 337 |
|
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|a computer
|2 rdamedia
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| 338 |
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|a online resource
|2 rdacarrier
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| 504 |
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|a Includes bibliographical references.
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| 588 |
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|a Description based on metadata supplied by the publisher and other sources.
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| 590 |
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|a Electronic reproduction. Santa Fe, Arg.: elibro, 2020. Available via World Wide Web. Access may be limited to eLibro affiliated libraries.
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| 650 |
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0 |
|a Quality of products
|x Public opinion.
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| 650 |
|
0 |
|a Consumers
|x Attitudes.
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| 655 |
|
4 |
|a Electronic books.
|
| 700 |
1 |
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|a Fantina, Robert,
|e author.
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| 797 |
2 |
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|a elibro, Corp.
|
| 856 |
4 |
0 |
|u https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=147472
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| 950 |
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|a eLibro English
|