Handbook of CRM achieving excellence in customer management /

Bibliographic Details
Main Author: Payne, Adrian.
Format: Electronic
Language:English
Published: Amsterdam ; London : Elsevier Butterworth-Heinemann, 2006.
Subjects:
Online Access:https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=153856