LEADER |
00800nam a2200241 i 4500 |
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000000002860 |
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CaOOAMICUS |
005 |
20000107115040.0 |
008 |
920511s1990 ESP 001 0 spa c |
020 |
|
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|a 8401361230
|
040 |
|
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|a ULA
|b spa
|
080 |
|
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|a * 658.8
|
080 |
|
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|a 658.8
|
100 |
1 |
|
|a Davidow, William H
|4 aut.
|
245 |
1 |
3 |
|a El servicio integral a los clientes :
|b el arma definitiva /
|c William H. Davidow y Bro Uttal
|
260 |
|
|
|a Barcelona
|b Plaza & Janés
|c 1990
|
300 |
|
|
|a 274 p. ; 23 cm
|
650 |
0 |
7 |
|a Servicio al cliente
|2 ula
|
700 |
1 |
0 |
|a Uttal, Bro
|4 aut.
|
830 |
|
0 |
|a Gestión e innovación
|
850 |
|
|
|a ULA
|
904 |
|
|
|a 2
|b 5
|c Disponibilidad
|d Fecha
|t 2861
|j 15787/658.8 DAV ser
|
952 |
|
|
|3 Libro
|a Loyola
|b LOYOLA CÓRDOBA
|c Sala D
|d 11-05-1992
|f @
|i 2861
|o 15787/658.8 DAV ser
|p 2861
|q R.19198
|