El servicio integral a los clientes : el arma definitiva / William H. Davidow y Bro Uttal
| Main Author: | Davidow, William H |
|---|---|
| Other Authors: | Uttal, Bro |
| Format: | Book |
| Publication: |
Barcelona : Plaza & Janés, 1990 |
| Physical Description: | 274 p. ; 23 cm |
| Clasificación CDU: |
* 658.8 658.8 |
| Collection: |
Gestión e innovación
|
| Subjects: | |
| ISBN: |
8401361230 |
Córdoba - Sala D
| Copy 2861 | Available |
|---|