The service quality handbook with contributions from 57 international experts / edited by Eberhard E. Scheuing and William F. Christopher
Other Authors: | Scheuing, Eberhard E Christopher, William F |
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Format: | Book |
Publication: |
New York : Amacom, 1993 |
Physical Description: | IX, 550 p. ; 27 cm |
Clasificación CDU: |
* 658.56 658.56 |
Subjects: | |
ISBN: |
0814401198 |
Córdoba - Depósito
Copy 42195 | Available |
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