| LEADER |
00839nam a2200265 i 4500 |
| 001 |
000000042202 |
| 003 |
CaOOAMICUS |
| 005 |
20000107161046.0 |
| 008 |
941220s1993 xx a 000 0 eng c |
| 020 |
|
|
|a 074941247X
|
| 040 |
|
|
|a ULA
|b spa
|
| 080 |
|
|
|a * 658.8
|
| 080 |
|
|
|a 658.8
|
| 100 |
1 |
|
|a Martin, William B
|4 aut.
|
| 245 |
1 |
0 |
|a Quality customer service for front line staff /
|c William B. Martin
|
| 260 |
|
|
|a London
|b Kogan Page
|c 1993
|
| 300 |
|
|
|a 96 p. ; 21 cm
|
| 650 |
0 |
7 |
|a Consumidores
|2 ula
|
| 650 |
|
7 |
|a Marketing de servicios
|2 ula
|
| 650 |
0 |
7 |
|a Servicio al cliente
|2 ula
|
| 830 |
|
0 |
|a Kogan Page Better management skills
|
| 850 |
|
|
|a ULA
|
| 904 |
|
|
|a 2
|b 2
|c Disponibilidad
|d Fecha
|t 42203
|j 658.8 MAR qua
|
| 952 |
|
|
|3 Libro
|a Loyola
|b LOYOLA CÓRDOBA
|c Depósito
|d 20-01-1995
|f @
|i 42203
|o 658.8 MAR qua
|p 42203
|q R. 26612
|
| 990 |
|
|
|a fran
|