Description: Emotional labor and crisis response :

Bibliographic Details
Main Author:	Mastracci, Sharon H., 1968-
Other Authors:	Guy, Mary E., Newman, Meredith A., 1949-
Format:	eBook
Language:	English
Published:	Armonk, N.Y. : M.E. Sharpe, 2012.
Subjects:	Public service employment > United States > Psychological aspects. Crisis management > United States. Electronic books.
Online Access:	https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=142060

Description
Physical Description:	xvii, 173 p. : ill.
Bibliography:	Includes bibliographical references and index.