Tourist customer service satisfaction an encounter approach /

Bibliographic Details
Main Author: Noe, Francis P., 1939-
Other Authors: Uysal, Muzaffer., Magnini, Vincent P.
Format: Electronic
Language:English
Published: London ; New York : Routledge, 2010.
Subjects:
Online Access:https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=159192
Description
Physical Description:1 online resource (ix, 193 p.)
Bibliography:Includes bibliographical references and index.
ISBN:9780203852361