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E-Service : new directions in theory and practice /

Bibliographic Details
Other Authors: Kannan, P. K., Rust, Roland T.
Format: eBook
Language:English
Published: Armonk, N.Y. : M.E. Sharpe, c2002.
Subjects:
Customer services.
Electronic commerce.
Electronic books.
Online Access:https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=159615
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https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=159615

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