Holdings: Procesos de servicios :

Bibliographic Details
Main Author:	Parra Ferié, Cecilia.
Other Authors:	Negrin Sosa, Ernesto,, Gómez Figueroa, Olga,, Torricella Morales, Raul G,
Format:	eBook
Language:	Spanish
Published:	La Habana : Editorial Universitaria, 2009.
Subjects:	Customer services > Management. Industrial engineering. Servicio al consumidor. Gestión. Libros electrónicos.
Online Access:	https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=71378