Cover Image

QR Code

CRM, la guía definitiva : estrategia de gerenciamiento de la relación con los clientes /

Bibliographic Details
Main Author:	Brunetta, Hugo.
Format:	eBook
Language:	Spanish
Published:	Buenos Aires : Pluma Digital Ediciones, 2016.
Subjects:	Customer relations. Relationship marketing. Consumer services. Cliente. Marketing Libros electrónicos.
Online Access:	https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=77366

Similar Items

CRM : la guía definitiva: estrategias y tácticas de gerenciamiento de la relación con los clientes /
by: Brunetta, Hugo,
Published: (2023)

Handbook of CRM achieving excellence in customer management /
by: Payne, Adrian.
Published: (2006)

Microsoft Dynamics CRM 4 for dummies
by: Scott, Joel.
Published: (2008)

Sistemas de gestión de relaciones con clientes en las empresas (CRM) /
by: Fernández Otero, Marcos.
Published: (2014)

Relationship marketing : a consumer experience approach /
by: Baron, Steve
Published: (2010)

Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
by: Blunt, Carolyn.
Published: (2013)

Marketing de clientes : ¿quién se ha llevado a mi cliente? /
Published: (2007)

CRM Customer Relationship Management /
by: Sepúlveda García, Holinka.
Published: (2009)

Marketing for rainmakers 52 rules of engagement to attract and retain customers for life /
by: Fragasso, Philip M., 1950-
Published: (2008)

Atención básica al cliente : comercio y marketing : manual /
by: Díaz Fernández, Manuel José.
Published: (2014)

Gerencia del servicio : alternativa para la competitividad /
by: Uribe Macías, Mario Enrique.
Published: (2010)

Gerencia del servicio : la clave para ganar todos /
by: Prieto Herrera, Jorge Eliécer.
Published: (2014)

Cuaderno del alumno : información y atención al cliente/consumidor/usuario (MF0241_2) /
by: Zapatero Álvarez, Ana Isabel.
Published: (2012)

Atención básica al cliente : comercio y marketing : cuaderno de ejercicios /
by: Díaz Fernández, Manuel José.
Published: (2014)

Join the conversation how to engage marketing-weary consumers with the power of community, dialogue, and partnership /
by: Jaffe, Joseph, 1970-
Published: (2007)

Marketing de fidelización : como obtener clientes satisfechos y leales, bajo una perspectiva latinoamericana? /
by: Schnarch Kirberg, Alejandro.
Published: (2011)

Kapital cliente : la rentable gestión de clientes /
by: Restrepo Torres, Marta Lucía,
Published: (2015)

What's the secret? to providing a world-class customer experience /
by: DiJulius, John R., 1964-
Published: (2008)

Como conservar más clientes (la amabilidad es la clave)
by: Gómez Escobar, Ignacio.
Published: (2009)

Atención básica al cliente : MF1329 /
by: Arenal Laza, Carmen.
Published: (2019)

Estrategia de servicio al cliente
by: Peralta Sánchez, Weimar Manuel.
Published: (2009)

Cómo gestionar las reclamaciones de sus clientes /
by: López-Fresno, Palmira.
Published: (2014)

Calidad de servicio y atención al cliente /
Published: (2012)

Información y atención al cliente/consumidor/usuario /
Published: (2012)

Atención al cliente en el proceso comercial /
by: Izquierdo Carrasco, Francisco Alfonso.
Published: (2019)

Pincelazos del servicio al cliente : un estilo de vida /
by: Diago Franco, Francisco Eduardo.
Published: (2012)

Servicio al cliente interno : todos somos clientes y todos tenemos clientes /
by: Martínez Bermúdez, Rigoberto.
Published: (2016)

Cuaderno del alumno : gestión de quejas y reclamaciones en materia de consumo (MF0245_3) /
by: Diego Morillo, Amelia de.
Published: (2013)

Handbook of brand relationships /
Published: (2009)

Atención al público y técnicas de comunicación /
Published: (2015)

Relationship marketing : theory and practice /
Published: (1996)

Técnicas de relación comercial : cuaderno del alumno /
by: Sánchez Aguilera, María Luisa.
Published: (2010)

Mística por el cliente : caso Colpatria sobre CRM y gestión de clientes /
by: Restrepo Torres, Marta Lucía,
Published: (2013)

Desarrollo web en entorno cliente /
Published: (2014)

Atención estratégica al cliente /
by: Goodman, John.
Published: (2014)

Effective client management in professional services : how to build successful client relationships /
by: Berkovi, Jack,
Published: (2014)

Manual atención básica al cliente (MF1329_1) /
by: Díaz Fernández, Manuel José.
Published: (2014)

Atención al cliente : cómo vender más y mejor /
Published: (2011)

Manual Soluciones CRM : formación para el empleo /
by: Ayuso Sahogar, Saúl.
Published: (2011)

Atención al cliente en el proceso comercial : UF0349 /
by: Domínguez Gonzalo, Enrique.
Published: (2014)