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Managing service operations : design and implementation /

Bibliographic Details
Main Author:	Hollins, Bill.
Other Authors:	Shinkins, Sadie.
Format:	eBook
Language:	English
Published:	London : Sage Publications, 2006.
Subjects:	Service industries > Management. Work design. Product management. Electronic books.
Online Access:	https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=137846

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