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Enhancing customer experience in the service industry : a global perspective /

Bibliographic Details
Other Authors:	Altinay, Levent,, Poudel, Surya,
Format:	eBook
Language:	English
Published:	Newcastle upon Tyne, England : Cambridge Scholars Publishing, 2015.
Subjects:	Customer services > Management. Service industries > Customer services. Service industries > Case studies. Electronic books.
Online Access:	https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=148946

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