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Customer relationship management systems handbook

Bibliographic Details
Main Author:	Sharp, Duane E.
Format:	Electronic
Language:	English
Published:	Boca Raton : Auerbach Publications, c2003.
Subjects:	Customer relations > Management. Customer relations > Management > Data processing. Electronic books.
Online Access:	https://recursos.uloyola.es/login?url=https://accedys.uloyola.es:8443/accedix0/sitios/ebook.php?id=154203

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