| LEADER |
00934nam a2200265 i 4500 |
| 001 |
000000025810 |
| 003 |
CaOOAMICUS |
| 005 |
20000107141733.0 |
| 008 |
931115s1993 ESP 001 0 spa c |
| 020 |
|
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|a 8479780797
|
| 040 |
|
|
|a ULA
|b spa
|
| 080 |
|
|
|a 658.01
|
| 080 |
|
|
|a * 658.01
|
| 100 |
1 |
|
|a Heskett, James L
|4 aut.
|
| 245 |
1 |
0 |
|a Cambios creativos en servicios /
|c James L. Heskett, W. Earl Sasser, Jr., Christopher W. L. Hart
|
| 260 |
|
|
|a Madrid
|b Díaz de Santos
|c 1993
|
| 300 |
|
|
|a XVII, 367 p. ; 22 cm
|
| 650 |
|
7 |
|a Sector servicios
|x Productividad
|2 ula
|
| 650 |
|
7 |
|a Sector servicios
|x Control de calidad
|2 ula
|
| 650 |
|
7 |
|a Marketing de servicios
|2 ula
|
| 700 |
1 |
0 |
|a Hart, Christopher W.L
|4 aut.
|
| 700 |
1 |
0 |
|a Sasser, W. Earl, Jr
|4 aut.
|
| 850 |
|
|
|a ULA
|
| 904 |
|
|
|a 2
|b 2
|c Disponibilidad
|d Fecha
|t 25812
|j 658.01 HES cam
|
| 952 |
|
|
|3 Libro
|a Loyola
|b LOYOLA CÓRDOBA
|c Depósito
|d 19-11-1993
|f @
|i 25812
|o 658.01 HES cam
|p 25812
|q R. 23273
|