Turning lost customers into gold...and the art of achieving zero defections / Joan Koob Cannie
| Main Author: | Cannie, Joan Koob |
|---|---|
| Format: | Book |
| Publication: |
New York : Amacom, 1994 |
| Physical Description: | 131 p. ; 24 cm |
| Clasificación CDU: |
* 658.8 658.8 |
| Subjects: | |
| ISBN: |
0814451101 |
Córdoba - Sala D
| Copy 44221 | Available |
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