| LEADER |
01478nam a2200349 i 4500 |
| 001 |
000000080985 |
| 003 |
CaOOAMICUS |
| 005 |
20140411143052.0 |
| 008 |
050203s2002 xx a 000 0 spa c |
| 020 |
|
|
|a 9701033256
|
| 040 |
|
|
|a ULA
|b spa
|
| 080 |
|
|
|a 658.8
|
| 080 |
|
|
|a * 658.8
|
| 100 |
1 |
|
|a Zeithaml, Valarie A.
|
| 245 |
1 |
0 |
|a Marketing de servicios : un enfoque de integración del cliente a la empresa /
|c Valarie A. Zeithaml, Mary Jo Bitner; tr., María Isabel Pérez de Lara Choy, Andrés Lozano Hirschfeld, Susana Pontón Becerril; rev. técnica Celina Madero Irizar
|
| 250 |
|
|
|a 2a ed.
|
| 260 |
|
|
|a México
|b McGraw-Hill
|c 2002
|
| 300 |
|
|
|a XXXII, 747 p.;
|c 24 cm
|
| 650 |
1 |
7 |
|a Marketing de servicios
|2 ula
|
| 700 |
1 |
@ |
|a Bitner, Mary Jo
|
| 700 |
1 |
@ |
|a Pérez de Lara Choy, María Isabel
|
| 700 |
1 |
@ |
|a Lozano Hirschfeld, Andrés
|
| 700 |
1 |
@ |
|a Pontón Becerril, Susana
|
| 700 |
1 |
@ |
|a Madero Irizar, Celina
|
| 850 |
|
|
|a ULA
|
| 904 |
|
|
|a 2
|b 2
|c Disponibilidad
|d Fecha
|t 82838
|j 658.8 ZEI mar
|
| 904 |
|
|
|a 2
|b 3
|c Disponibilidad
|d Fecha
|t 82839
|j 658.8 ZEI mar
|
| 904 |
|
|
|a 2
|b 2
|c Disponibilidad
|d Fecha
|t 82840
|j 658.8 ZEI mar
|
| 952 |
|
|
|3 Libro
|a Loyola
|b LOYOLA CÓRDOBA
|c Depósito
|d 18-02-2005
|f 1
|i 82838
|o 658.8 ZEI mar
|p 82838
|q R. 51033
|
| 952 |
|
|
|3 Manual
|a Loyola
|b LOYOLA CÓRDOBA
|c Sala
|d 18-02-2005
|f 1
|i 82839
|o 658.8 ZEI mar
|p 82839
|q R. 51031
|
| 952 |
|
|
|3 Libro
|a Loyola
|b LOYOLA CÓRDOBA
|c Depósito
|d 18-02-2005
|f 1
|i 82840
|o 658.8 ZEI mar
|p 82840
|q R. 51032
|
| 990 |
|
|
|a emil
|